Privacy Policy
Effective Date: July 1, 2025
At Shoals Box & Pallet, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website or contact our team.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, company name, and any other details submitted through our contact forms or quote requests.
Usage Data: IP address, browser type, pages visited, time spent on our site, and other analytical data.
Cookies: We may use cookies or similar tracking tools to improve website functionality and user experience.
2. How We Use Your Information
We use your information to:
Respond to inquiries and quote requests
Provide customer support and order updates
Improve our website and user experience
Send occasional marketing or informational emails (only if you opt in)
Comply with legal and regulatory obligations
3. Sharing Your Information
Shoals Box & Pallet does not sell, rent, or trade your personal information.
We may share data with trusted third-party service providers who assist in operating our website or providing services to you. These partners are required to keep your data confidential and use it only for the services we request.
We may also disclose information when required by law or in response to valid legal requests.
4. Data Storage and Security
We take reasonable technical and organizational measures to protect your data from loss, misuse, or unauthorized access. However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Your Choices and Rights
You have the right to:
Request access to the personal data we hold about you
Correct or update any inaccurate information
Request that we delete your data, subject to applicable legal obligations
Opt out of marketing emails by clicking “unsubscribe” in any message
To make a request, contact us using the information below.
6. Links to Other Websites
Our website may include links to external sites. We are not responsible for the content or privacy practices of other websites. We encourage you to read their privacy policies if you choose to visit them.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions or concerns about this policy or how we handle your data, please contact us at:
Shoals Box & Pallet, LLC
4400 Helton Dr.
Florence, AL 35630
Toll-Free: 1-877-226-9433
Local Phone #: 256-767-3813
Fax #: 256-767-3842
Email: csr@shoalsboxandpallet.com
